Autobiographical Listening Hinders Conflict Resolution

Conflict resolution often requires creative problem-solving and compromise. Autobiographical listening can inhibit these skills.

Stacy Pringle

1 min read

man in gray crew neck long sleeve shirt standing beside woman in black crew neck shirt
man in gray crew neck long sleeve shirt standing beside woman in black crew neck shirt

Autobiographical listening harms active listening and resolving conflict. Autobiographical listening refers to the tendency of individuals to interpret and respond to communication primarily through the lens of their own experiences, thoughts, and feelings. While it's natural for people to relate what they hear to their own lives, excessive autobiographical listening hinders active listening and conflict resolution in several ways:

  1. Limited Focus: Autobiographical listening may cause individuals to focus more on their perspectives and experiences rather than fully engaging with the other person's share. This limited focus can prevent them from fully understanding the other person's viewpoint, which is crucial for effective communication and conflict resolution.

  2. Empathy Deficit: Active listening involves empathizing with the speaker's emotions and intentions. Autobiographical listening can hinder empathy by prioritizing one's own experiences over the experiences of others. Without empathy, individuals may struggle to connect with others emotionally and find common ground during conflicts.

  3. Communication Barriers: Constantly relating everything to one's own experiences can create communication barriers, as it may lead to misinterpretation or dismissal of the other person's message. This can escalate conflicts and make resolution more difficult because conveying and understanding each other's needs and concerns can become challenging.

  4. Reduced Problem-Solving Skills: Conflict resolution often requires creative problem-solving and compromise. Autobiographical listening can inhibit these skills by making it difficult for individuals to step outside their perspectives and consider alternative solutions more beneficial for all parties involved.