Enhance Your Customer's Experience

Customer Service Satisfaction

• Improve your customer's satisfaction and return rate.

• Learn how to listen to your customer's needs effectively.

• Practice the art of active listening to enhance your customer's experience. 

• Become experienced at resolving conflict and finding the best solutions for customers.  

Thoughtful Listening Session Specifics 

• Learn (1:1) about the benefits of thoughtful listening for your business (45 minutes)

• One practice thoughtful listening session with The Thoughtful Listener (60 minutes)

• Wrap-up and handout on thoughtful listening techniques for your customers (15 minutes)